Mastering JIRA 7 - Second Edition by Ravi Sagar

Key FeaturesThis comprehensive guide will help you implement, customize and administer JIRA 7 application to meet the needs of your organizationYou will get to know the strategies needed to develop and deploy JIRA 7, along with best practices when working with JiraIt covers the latest integrations of JIRA 7 with third-party platforms to help you professionally manage your software development projectsBook DescriptionAtlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues.This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases.You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs.Then youll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. Well teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, well explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it.What you will learnPlan the installation and upgrade of your JIRA instance to the newest versionConfigure issue type schemes, create customized workflows, modify permission schemes, and change notification schemesImplement JIRA Service Desk to manage your support ticketsCustomize JIRA for test management, helpdesk, and requirement managementDeploy JIRA for Agile tracking using the Scrum and Kanban techniquesDevelop JIRA add-ons to extend JIRAs functionalityMigrate data from external systems using CSV importGenerate reports directly from the JIRA database and use custom JavaScript and CSSIntegrate your JIRA application with third-party tools such as Confluence, SVN, and GitAbout the AuthorRavi Sagar is a JIRA trainer, consultant, and Drupal expert with several years of experience in web development and business analysis. He has done extensive work implementing and customizing big JIRA instances for project tracking, test management, support tickets, and Agile tracking.Ravi founded Sparxsys Solutions Pvt. Ltd. (www.sparxsys.com) in 2010—a start-up company that provides consultancy and training services on Atlassian tools and Drupal. He has created accessible websites for blind people, adhering to WCAG guidelines.Ravis areas of interest include project management and Agile methodologies. His areas of focus in customizing JIRA include topics, such as issue schemes, workflow schemes, field configuration schemes, screen schemes, permission schemes, and notification schemes. He has also worked on Agile tracking projects, such as Scrum and Kanban. He contributed immensely towards setting up JIRA for helpdesk, test case management, bug tracking, and support ticket management. His other areas of expertise include JIRA training, Drupal training, business analysis, project management, and JIRA Agile.Ravi has extensive experience in JIRA installation and configuration and has also worked on Linux and Windows Server. He understands clients requirements and suggests best solutions to save cost.Ravi has been involved in JIRA support and maintenance and training, including regular upgrades of JIRA and installed plugins, migration from legacy-defect tracking tools to JIRA, splitting and merging JIRA instances apart from bulk actions, such as uploading issues, editing, and user creation.He has also worked on implementing JIRA Agile and its integration with other tools, such as Confluence, Crucible, and Fisheye and has hands-on experience in JIRA REST and SOAP.You can connect with him at http://www.linkedin.com/in/ravisagar or e-mail him at ravi@sparxsys.com.Table of ContentsPlanning Your JIRA InstallationSearching in JIRAReporting – Using Charts to Visualize the DataCustomizing JIRA for Test ManagementUnderstanding Zephyr and its FeaturesSample Implementation of Use CasesUser Management, Groups, and Project RolesConfiguring JIRA User Directories to Connect with LDAP, Crowd, and JIRA User ServerJIRA Add-On Development and Leveraging the REST APIImporting and Exporting Data in JIRA and Migrating ConfigurationWorking with Agile Boards in JIRA SoftwareJIRA Administration with ScriptRunner and the CLI Add-onDatabase AccessCustomizing Look, Feel, and BehaviorImplementing JIRA Service DeskIntegrating JIRA with Common Atlassian Applications and Other ToolsJIRA Best PracticesTroubleshooting JIRA