Fraud: The Secret Files of America's by Don Delaney

Real life stories concerning the investigation and adjusting of insurance claims with fraud as a main theme. This book is a funny and poignant tutorial of dealing with the public as it relates to the making of injury claims with the insurance industry. Another concurrent theme along with fraud is greed . However, not every story involves fraud. This book speaks to the mindset of insurance industry as its deals with unscrupulous claimants. This book not only provides insight for people working in the claims industry, but for the public about what and what not to attempt when making a claim.