For the last 20+ years, I have read plenty of books on leadership, supervision and management. There are some real good ones out there! With that being said, often, when reading a book, it was filled with theory and inspirational stories and I would ask myself, How do I apply this fluff to the real world? This book has been intended to be easy reading and organized with short bursts of information which are straightforward and very simple things to do. Because they rest in human nature, they have stood the test of time and will work with all generations in the workplace. The methods and concepts I present have been successful for the thousands of leaders I have had the privilege of working with in all sectors of business.